Privacy policy

Data Controller:
Company EMMA GROUP, SIREN 944 480 805, contact@lumareformer.com

Data Collected
LUMA Reformer collects the following data:

• Identity data (first name, last name)

• Contact details (email, delivery address, phone number)

• Payment information (via Shopify/Stripe/PayPal)

• Browsing data (cookies, IP address)

Purposes of Processing

• Order processing

• Customer service

• Delivery and invoicing

• Statistical analysis (Google Analytics, etc.)

• Sending promotional emails if consent is given

Data Retention
Data is retained for the legally required period necessary for the purposes mentioned above (maximum 3 years for marketing data).

Data Sharing
Data is only shared with necessary service providers (Shopify, carriers, payment providers).
No commercial resale or third-party sharing is carried out.

Customer Rights
In accordance with the GDPR, you have the right to access, rectify, oppose, port, and erase your personal data.
Requests can be made via email to: contact@lumareformer.com

Cookies
The website uses cookies for browsing, audience measurement, and personalization.
A consent banner is displayed during the first visit to the site.